- Introduction
Tham Dee CIC is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store and share information in line with the UK GDPR and the Data Protection Act 2018.
- Data Controller
Tham Dee CIC
Email: info@thamdee.org
(Please use this email for all data protection enquiries.)
- What information we may collect
We may collect:
• Contact details (name, phone, email, address) • Basic demographic information relevant to support needs • Case-related information you choose to share • Information about your safety, wellbeing and support requirements • Records of communications and referrals
- Why we collect your data
We collect information to:
• Provide safe, appropriate support and signposting
• Maintain accurate case records
• Meet safeguarding duties
• Improve our services and report outcomes in a non-identifying way
• Comply with legal and regulatory obligations
- Lawful basis for processing
Depending on the context, we rely on:
• Consent
• Vital interests (where safety is at risk)
• Legitimate interests (to deliver safe community support)
• Legal obligations (including safeguarding)
- Confidentiality and safeguarding
We treat your information as confidential. However, if we believe a child or adult at risk is in danger, we may share relevant information with appropriate authorities in line with safeguarding law and guidance.
- Data retention
We keep personal data only as long as necessary for the purpose it was collected. Retention periods are reviewed regularly and aligned with safeguarding, operational and legal requirements.
- Your rights You have the right to:
• Access your data
• Request correction
• Request deletion (where applicable)
• Object to processing
• Request restriction
• Data portability (where relevant)
- How to raise concerns
If you have concerns about how we use your data, please contact us at info@thamdee.org. You also have the right to complain to the Information Commissioner’s Office (ICO).
